Issues / Problems
Your access to eBooks will differ depending on eBook type, vendor, the pathway by which you access the eBooks, the internet search engine you use, and your equipment.
eBook Type – Some eBooks are self contained titles (usually in a PDF format). Others exist as searchable chapters or short articles within a database, and are not intended to be read from cover to cover. Indeed, their content may be completely intermingled with the content of other eBooks, or even non-eBooks - including articles from periodicals, audio and video recordings, images, and web pages.
Platform Issues – Some platforms allow checkout (or downloading) and some do not. Many allow downloading, but with restrictions. Viewing, searching, copying, note taking, downloading, etc., are all determined by the platform and can vary significantly.
Internet search engines – Each give a slightly different experience:
Equipment – Obviously, viewing an eBook on a wide-screen monitor is a profoundly different experience than on a mobile phone. Tablets try to strike a perfect medium, but still have issues. Apples and PCs operate differently, and sometimes don’t play well with resources that have been optimized for a different operating system.
If you encounter an eBook issue please contact the library for help.
How Do You Know How Many Users Are Allowed
If there are too many people using an eBook at one time, it will tell you. The only solution is to try back later.
The number of simultaneous users allowed varies from one eBook to another and may be 1 user, 3 users, or unlimited users. There is even a category called Concurrent Users which allows a specific number of uses per year - such as 365.
How do you find out?
Open the record of the eBook by clicking on its title and examine the descriptive information below the title.
To Download or not to Download, That Is the Question
It is better NOT to download as downloading is complicated and varies from one eBook database to another. We have more than a dozen.
In most cases you must first:
Most other eBook databases allow you to download entire titles, chapters, or articles as PDF.
You MAY first have to create a personal account and log in.
No app required.
Finding the Hyperlink in OneSearch or EBooks in EBSCOHost