AU students may log on to the library’s databases from anywhere in the world using their AU email name and password.
If you click on a database link from off campus, a pop-up box will appear and ask you to log in using your AU email name and password.
Username - jsmith2421
Password - AU email password
Logging In From Off Campus Through the Proxy Server
When clicking on a database link from off campus, a pop up box will appear asking you for your user name and password. Your user name is the first part of your email name - the part preceding @andersonuniversity.edu Your log in password is your email password.
Reporting Database and Web Page Problems
While you will be able to confirm whether or not there is a "database" problem by calling or emailing the library, their main role is to take note of the problem and refer it to someone else to fix.
You can avoid a lot of the uncertainty that goes along with this process by supplying all the information needed by the IT Department and/or the database vendor in your initial communication.
We will need to know:
Name of Resource
Copy and insert Broken Link here….
Time of occurrence
Whether or not you wish someone to contact you, and if so how.
Keep in mind that a serious problem might take days, particularly if it occurs over a weekend.
Also, the library “might” be able to provide a temporary work around.
CONTACT THE LIBRARY